Need a hand?

Gameplay questions, a stubborn loading screen or a privacy request: here’s where to reach us.

Player support

Contact Innoventis Infotech about Cats vs Dogs: Merge Defense at support@innoventisinfotech.com.

Game not loading?

  • Try a current Chrome, Edge, Firefox or Safari browser with WebGL enabled.
  • Close other heavy tabs and reload once.
  • On a phone, turn to landscape and try opening the game in its own tab.
  • Check your connection. The first game load is about 57 MB.

Clearing site data can erase your progress. Try the steps above first.

Purchase help

The Android release is still being prepared. If you have a purchase question, send the store order reference privately to support. Never send full card details.

Delete account or game data

Write to the team

This opens a draft in your email app. Review it and send it to support@innoventisinfotech.com. This website does not submit or store the form.

For a bug, include your device, browser, level and what happened. Please leave passwords and payment details out.

Quick answers

How do I merge cats?

Buy cats, then drag one onto an identical cat. On the first Rookie merge, choose a permanent role. After that, only identical cats of the same role and rank can merge.

Can I change a cat’s role later?

The role choice is permanent for that cat. Further merges upgrade its weapon and appearance within the same role. Build another branch from Rookie cats when you need a different counter.

How do signature moves work?

Deployed cats charge through useful combat, and merging gives a small bonus. When a cat’s bar is full, tap that cat to activate its signature. Waiting cats keep their charge but do not build more.

Is the Android version available?

The Android release is being prepared. A real Google Play link will appear here when the game is available.

Where is my progress saved?

The current game saves on your device or in this browser. There is no cloud account or cross-device sync yet. Clearing site data or uninstalling can erase local progress. Browser progress does not transfer automatically to Android.